Tech News : Wales Has Put A SOC In It

Table of Contents

The UK’s first national security operations centre (SOC) known as CymruSOC, has launched in Wales to protect the country’s local authorities and fire and rescue services from cyber-attacks.

SOC 

The Welsh government has announced that the new SOC service will be managed by Cardiff-based firm Socura, with the intention of ensuring key organisations can continue offering critical services without disruption due to cyber-attacks. Also, the SOC service is intended to safeguard the data of the majority of the Welsh population, as well as 60,000 employees across the public sector.

The Issue 

The Wales First Minister, Vaughan Gething, recently outlined the reasons behind the introduction of CymruSOC, saying that the pandemic showed how important the digital side of peoples’ lives has become. Also, the fact that it is now “central” to the way people in Wales learn, work, access public services, and conduct business i.e., there’s now a reliance on digital), has also led to a “stark increase in the risk of cyber-attacks which are becoming ever more common and sophisticated.”  

24/7 Monitoring 

The Socura SOC team will monitor for potential threats such as phishing and ransomware from its 24/7 remote SOC. Also, the Welsh government says that in conjunction with the National Cyber Security Centre, CymruSOC will share threat intelligence information to ensure they are aware of emerging risks.

‘Defend As One’ Approach 

First Minister Vaughan Gething has also highlighted how CymruSOC (this new national security operations centre), a first-of-its-kind solution with social partnership at its heart, will “take a ‘defend as one’ approach”. Mr Gething views CymruSOC as being “a vital part” of the Cyber Action Plan for Wales, which was launched only one year ago, and which Mr Gething describes as “making good progress to protect public services and strengthen cyber resilience and preparedness.” 

Incidents 

Recent incidents which may have helped speed along the setting up of SOC include a reported hack on the Welsh government’s iShare Connect portal earlier this year, and Harlech Community Council (North Wales) being scammed last November by online fraudsters to the tune of £9,000 (the equivalent of 10 per cent of its annual budget.

A Boost In Defences 

Andy Kays, the CEO of Cardiff-based firm Socura, which is managing CymruSOC, has noted that by sharing a SOC and threat intel across all Welsh local authorities, “even the smallest Welsh town will now have the expertise and defences of a large modern enterprise organisation.”

Also, Mr Kays highlighted the importance of boosting the cyber-defences of and protecting the data held by local councils by making the point that a local council is where people “register a birth, apply for schools, housing, and marriage licences” and it is this that makes them “a prized target for financially motivated cybercriminal groups as well as nation state actors seeking to cause disruption to critical infrastructure.” 

What Does This Mean For Your Business? 

Considering the importance of public sector services such as fire and rescue, plus the fact that the wealth of data and sometimes outdated and underfunded systems of councils and other public sector institutions often make them a softer target for cyber criminals, this is a timely development for Wales. Also, for businesses operating within Wales, this development offers substantial benefits that extend well beyond the immediate protection of public services.

Firstly, the centralised security operations centre, managed by (private) Cardiff-based firm Socura, should help ensure that even the smallest of local councils can enjoy the cyber-defences typically reserved for large enterprises. This is not just a boost for the public sector but also fortifies the security landscape in which Welsh businesses operate. By boosting the cyber-defences of local authorities, businesses that interact with or rely on them for services can expect a more secure and reliable digital environment. This integration of robust cybersecurity measures means that businesses can operate with a greater assurance of continuity, (hopefully) free from the disruptions of potential cyber-attacks on critical public infrastructure.

The ‘defend as one’ approach advocated by CymruSOC emphasises collaborative security, which may be a crucial advantage for businesses. For example, the shared threat intelligence and resources may ensure that emerging cyber threats are identified and mitigated swiftly, not just within the public sector but potentially within the private sector as well.

Also, the focus on safeguarding data across public sector entities could indirectly benefit businesses. With public services handling sensitive information more securely, businesses interacting with these services or handling similar data can align their practices with these enhanced standards, thus improving their overall data protection strategies. This alignment not only helps in compliance with regulatory requirements but also builds trust with customers and partners who are increasingly concerned about data security.

The establishment of CymruSOC, therefore, appears to be a forward-thinking initiative that promises not just to fortify the digital framework of Wales’s public sector, but also for businesses and other entities that interact with them, all of which could help foster growth and innovation in Wales in an increasingly digital business landscape.

Recent Blog Posts

As the countdown to October 14, 2025 continues, the end of support for Windows 10 ...

What is an IT support specialist? Technology is at the core of every ...

Google has filed a set of proposed remedies in its high-profile antitrust case ...

Client Testimonials

Stuart B.
10:16 10 Sep 24
Flyford have helped out IT throughout our growth. So, matching our systems to not only what we need now, but what we will be needing in the future; future proofing.They just make it all easy, and take the stress out of IT for us.
Xanthe S.
12:12 06 Jul 22
We would highly recommend Flyford’s services. They are always on hand for help and advice, nothing is ever too much trouble. All the guys are knowledgable, helpful and friendly. You can’t want much more from a company! Many thanks from us all at Green Mile Trees.
Alan G.
18:08 23 May 22
I messed up my Dell laptop downloading non standard updates and lost the inbuilt system update. I tried for a week to rectify my mistake and couldn’t. Then I installed BT Cloud and that wouldn’t work either. John from Flyford sorted it out within 30 minutes. Big thanks to everyone, highly recommended.👍
Hanicks L.
11:34 26 Mar 22
Excellent support
Stephanie M.
15:33 10 Feb 22
Flyford run the IT for our accountancy firm in Retford. We rely heavily on IT for our business and they are always efficient dealing with our requests and keeping us up and running at all times. They also help us forward plan for our growing needs, keeping in mind budgets and working to our time frames
The team at Flyford are great for our business based in Lincoln. We are only a small company, so its great to know we have help with our computers should we need it. We have recommended Flyford to other business’s in the area.

Areas we cover

We provide it support, telephony and it managed services to the following locations and their surrounding areas:

Doncaster, Sheffield , Tickhill , Maltby , Rotherham, Swallownest , Barnsley , Lincoln, Nottingham, Worksop, Retford, Newark, Harworth, Edwinstowe, Barlborough

Freqently Asked
Questions:

If you have any further questions please feel free to contact us

Contact Us >

We offer a wide range of services, including IT computer supportmanaged services IT supportIT consultancycybersecurity, and more. Whether you’re looking for company IT support or help with specific issues, we’ve got you covered.

We pride ourselves on providing tailored IT support solutions for businesses of all sizes. Our expert team delivers high-quality, 24/7 IT support, ensuring that your systems are always running smoothly.

IT support is essential for increasing productivity, safeguarding your valuable data, and reducing downtime, helping your business run smoothly and efficiently. With reliable IT support in place, you can focus on your core operations while knowing your systems are secure, reliable, and performing at their best. Additionally, you’ll have the peace of mind that expert assistance is always on hand whenever you need it.
There are different levels of IT support, including remote IT support, 24/7 IT support, and on-site assistance. Services range from basic troubleshooting to full IT management support.
IT support provides assistance for managing and troubleshooting technology. It’s essential for businesses that rely on technology to ensure smooth operations and reduce downtime.

2nd Line / 3rd Line IT Support Engineer 

We are an established MSP providing in-house IT Services and rapid response IT Support to companies across Doncaster and the surrounding areas. Due to business growth, we are looking to add a 2nd Line / 3rd Line IT Support Engineer to our growing team. The ideal candidate will have all the experience, skills, and personality to thrive in this new role.

  • Microsoft 365 Services

  • Azure Services

  • Windows Virtual Desktop

  • Intune

  • Firewall Configuration

  • Hyper and Vmware Infrastructure

  • Solid knowledge of networking technologies and concepts such as LAN/WAN, DHCP etc

  • Experience of and enjoy providing customer service as well as building and maintaining customer relationships.

  • Ability to communicate clearly and concisely at all levels.

  • An ability and desire to adapt and learn new software and programs.

  • Good time-keeping and organisational skills.

  • You love solving problems.

  • Ability to recognise where improvements can be made internally and for clients, then plan ,schedule and execute the project

  • Reliable and punctual.

  • Driving licence in case you need to visit with clients across the area (usually up to about a one-hour radius of Doncaster).

  • Experience with Microsoft Power Platform particularly Power Automate and PowerApps is advantageous but not essential.
  • Provide remote technical support via email and telephone to end users so that operational problems and queries are diagnosed and resolved as quickly as possible.

  • Implementing MS365 and networking solutions for client and internal projects.

  • Onsite support and installation of hardware and software.

  • Specifying, recommending, providing, configuring, and implementing many varied items of equipment i.e., desktops, servers, printers etc. and supporting software in accordance with client requirements.

  • Production of standard configurations, documentation, and procedures.

  • Consider where the team can streamline processes and produce efficiencies within the company and in the services provided to clients.

  • Building and maintaining relationships with new and existing clients where the Company provide their IT support.

  • Liaising with 3rd party vendors and suppliers on behalf of clients.

Upload Your CV