At Flyford Connect, we provide Remote Monitoring and Management (RMM) solutions to keep your business’s IT systems secure, efficient, and reliable.
Our RMM services allow us to monitor your network, servers, and devices in real-time, identifying and resolving potential issues before they impact your operations..
We check your computer, storage and server health, detecting problems before they arise, which enables your business to run more efficiently and without the expensive costs that often arise when IT goes wrong.
Our engineers can manage multiple devices, perform proactive maintenance and manage your network.
Our powerful remote monitoring systems allow Flyford to manage all desktops, laptops and devices on our customers’ network to monitor device performance from a single dashboard.
Because of this valuable feature, we are able to identify and repair faults, configure services, improve up-time and track server performance.
Not only are we able to monitor the performance of your devices, but we also have the ability to manage antivirus, anti-malware, email protection, encryption, password and patch deployments.
We continuously monitor your network, servers, and devices to detect and resolve issues before they cause disruption. With real time alerts and proactive oversight, we help maintain system security and performance, minimising downtime and potential risks.
Our IT management services keep your systems organised and running efficiently. From software updates to compliance and asset management, we ensure everything operates smoothly, so you can focus on growing your business.
Regular maintenance prevents issues before they arise. We handle updates, security patches, backups, and system optimisation to keep your IT infrastructure secure, reliable, and performing at its best.
Here at Flyford, we invest heavily in Remote Monitoring which is not always the case with other IT Support companies. It is difficult to identify potential issues without remote monitoring. Without it, an engineer would need to spend time accessing each device to identify potential problems before they become critical. This is time-consuming and can lead to problems being missed.
Proactive monitoring and maintenance give IT Support companies the tools and ability to identify issues before they have an impact on performance and productivity.
Customers that prefer Ad-Hoc support will be surprised at how money can be saved by having proactive monitoring. By monitoring trends in your network, IT Support companies can gauge a good understanding of where improvements can be made to your systems.
Without regular reports, Ad-Hoc customers will typically wait until a crisis develops and urgent support is required. Not only do you have the cost of downtime, but you also have the additional out of hours cost from your IT Support provider because work typically continues into the night to restore services.
It goes without saying, if IT Support companies can identify and resolve problems quickly, it will go a long way to enhance the reliability and up-time of their customers’ IT Systems. Looking at trends in performance from reports will help budget for potential upgrades or reconfigurations. With improved reliability comes improved productivity, which in turn saves- and makes- your business money.
Antivirus and Windows Updates
Backup Status for onsite and offsite backups
Issues submitted via our ticketing system
Collecting real time information of device for Auditing
IT System bottlenecks
Business Applications
Ability to remotely manage systems should the customer agree
Doncaster: 01302 986 589
Lincoln: 01522 300 056
Sheffield: 0114 321 0282
Unit 5, Brunel Park Industrial Estate, Blyth Road, Harworth, Doncaster, DN11 8NE
We provide it support, telephony and it managed services to the following locations and their surrounding areas:
Doncaster, Sheffield , Tickhill , Maltby , Rotherham, Swallownest , Barnsley , Lincoln, Nottingham, Worksop, Retford, Newark, Harworth, Edwinstowe, Barlborough
If you have any further questions please feel free to contact us
We offer a wide range of services, including IT computer support, managed services IT support, IT consultancy, cybersecurity, and more. Whether you’re looking for company IT support or help with specific issues, we’ve got you covered.
We pride ourselves on providing tailored IT support solutions for businesses of all sizes. Our expert team delivers high-quality, 24/7 IT support, ensuring that your systems are always running smoothly.
IT Support
Communication
Security
Installation
Contact
Doncaster: 01302 986 589
Lincoln: 01522 300 056
Sheffield: 0114 321 0282
Unit 5, Brunel Park Industrial Estate, Blyth Road, Harworth, Doncaster, DN11 8NE
©2025 Flyford Connect Limited – Registered in England and Wales with Company No 09248336
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We are an established MSP providing in-house IT Services and rapid response IT Support to companies across Doncaster and the surrounding areas. Due to business growth, we are looking to add a 2nd Line / 3rd Line IT Support Engineer to our growing team. The ideal candidate will have all the experience, skills, and personality to thrive in this new role.
Microsoft 365 Services
Azure Services
Windows Virtual Desktop
Intune
Firewall Configuration
Hyper and Vmware Infrastructure
Solid knowledge of networking technologies and concepts such as LAN/WAN, DHCP etc
Experience of and enjoy providing customer service as well as building and maintaining customer relationships.
Ability to communicate clearly and concisely at all levels.
An ability and desire to adapt and learn new software and programs.
Good time-keeping and organisational skills.
You love solving problems.
Ability to recognise where improvements can be made internally and for clients, then plan ,schedule and execute the project
Reliable and punctual.
Driving licence in case you need to visit with clients across the area (usually up to about a one-hour radius of Doncaster).
Provide remote technical support via email and telephone to end users so that operational problems and queries are diagnosed and resolved as quickly as possible.
Implementing MS365 and networking solutions for client and internal projects.
Onsite support and installation of hardware and software.
Specifying, recommending, providing, configuring, and implementing many varied items of equipment i.e., desktops, servers, printers etc. and supporting software in accordance with client requirements.
Production of standard configurations, documentation, and procedures.
Consider where the team can streamline processes and produce efficiencies within the company and in the services provided to clients.
Building and maintaining relationships with new and existing clients where the Company provide their IT support.
Liaising with 3rd party vendors and suppliers on behalf of clients.
