How Could Managed IT Services Benefit Your Business?

Table of Contents

For many businesses, whatever their size, IT can seem like a minefield. Whether it’s online payments or adhering to legislation, there’s a lot to distract you from focussing on growing your business. A highly qualified IT technician with experience is something that every business wishes they had. Here we discuss how Manged IT Service Companies can provide you with just that along with the benefits of outsourcing.

Costs

Outsourcing your IT services turns fixed IT costs into variable costs, allowing you to budget effectively. You’re only paying for what you need when you need it rather than a constant outgoing for something that you may not need to use for weeks on end. Labour costs can also put a huge burden on your business. Recruiting and training IT staff can be a large financial commitment and employees don’t always live up to your expectations. Particularly temporary staff who have no commitment or investment in your company. Outsourcing managed IT services means that you can focus your HR efforts where you need them. When you choose a managed services provider you are able to break down the large costs that often come with IT.

Peace of Mind and Eradicating Risk

Managed IT services mean that you have access to individuals who are trained, experienced and certified in what they do. With the majority of businesses saying goodbye to the standard 9-5 work day, it’s important that your IT services reflect your operating hours. When you work around the clock, so does your computer system. Managed support services provide support when you need it to make sure your business can keep going and meet the demands from your customers.

For IT service companies, the same problems are encountered frequently. Whereas in-house IT employees are often isolated from any IT issues that fall outside of their day to day activities. Just because somebody is qualified it doesn’t mean that they’re experienced. Think of it like this, if you were in hospital and there was a newly qualified doctor and one that had carried out the procedure you were there for thousands of times, which would you prefer?

With all investment comes risk. If there was no risk, then everybody would be doing it. A range of factors mean that things can change quickly. From legislation to the financial state of a business, it’s important to prepare for changes that are out of your control. When you use an outsourcing partner, they will pre-empt risks for you and manage the effects too. Industry knowledge means you’ll always be secure and compliant, something an in-house operator may not be aware of. Outsourced service companies are experts in what they do, making them an ideal candidate for managing and dealing with your IT risks.

 

 

Increase Efficiency and Stay Focused

When an organisation keeps their IT service requirements in house, they often spend excess time conducting research, planning for development and implementing strategies. Each of these tasks increase costs which in turn impact upon customers.

Even if you still have an in-house IT team, back-end and complex issues can mean that their time is spread thinly. Outsourcing allows you to choose which issues your in-house team deals with and which need more attention from a third-party.

As with every business, both time and resources have a limit. When you outsource your IT services, you are able to stay focused on what really matters to help your business thrive.

Be One Step Ahead

Any IT service company of a high quality will have access to the resources that allow them to begin new projects quickly. When these projects are kept in-house it can take months to hire the appropriate staff, train them and take time to support them as they need. With an outsourced IT company comes years of experience which saves both time and money.

Having the means to scale appropriately means that your business can prepare and plan for effective implementation. When you outsource your IT services, you are able to scale up and down dependent on demand. For example, if you’re a business that experiences rapid periods of growth and custom there will without doubt be IT issues that come with them.

Keep Up With The Big Businesses

If you’re a smaller company, chances are you simply can’t keep up with the in-house teams of large companies that can afford to exclusively hire experts. Outsourcing provides you with access to IT experts who are committed to helping you without the financial burden of the salary that they’d need. An independent third-party company with variable fees which scale to your budgets gives your company an edge against others.

Globally there are organisations that are struggling to fill IT vacancies in their recruitment efforts. Aspects of IT like cyber-security and the development of apps and software require a refined skill-set that not many people possess. By outsourcing to a quality IT partner, you ensure that your business has constant access to the expertise that’s in demand.

IT Managed Services companies have the capacity to assist in moving businesses to the cloud. A key enabler for business growth and gaining an edge over other companies. Issues that occur surround applications designed years ago no longer being suitable and the cloud can have trouble in supporting them. This is an example of when IT Managed Services come into play, with expert knowledge and experience they resolve the issues without placing strain on your business with strategic plans for change and technical executions to achieve your aims.

 

 

Comply and Stay Secure

There are a huge number of things that you need to do to stay a) compliant with legislation and b) secure. Do you know whether your firewall is up to date? What about your DMZ? Is it installed? How often are you auditing? Do you deal with financial transactions online? Have you implemented PCI security standards? Taking payments online is a great tool for business growth, however if you’re not compliant and secure it could cost you everything. When you outsource an IT Service Company with years of experience and relevant qualifications, you ensure that your online activities are safe and secure.

The sheer number of laws you need to abide by is enough to get the better of any in-house team. The Health Insurance Portability and Accountability Act, Family Educational Rights and Privacy Act, Gramm–Leach–Bliley Act, Payment Card Industry Data Security Standard and Sarbanes–Oxley are all examples of laws which dictate what you can and cannot do online. Whatever industry you’re in, there’s lots you need to do to stay compliant. A managed services company will take the pressure off your team and leave them to put their efforts into driving innovation into your business.

If you’re looking for a Managed IT Services company for your business, get in touch with Flyford Connect today. We offer a range of IT services that could benefit your business.

Call us on 01522 300056

Email us at info@www.flyfordconnect.co.uk

We operate throughout Lincoln, Sheffield and Doncaster

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Client Testimonials

Stuart B.
10:16 10 Sep 24
Flyford have helped out IT throughout our growth. So, matching our systems to not only what we need now, but what we will be needing in the future; future proofing.They just make it all easy, and take the stress out of IT for us.
Xanthe S.
12:12 06 Jul 22
We would highly recommend Flyford’s services. They are always on hand for help and advice, nothing is ever too much trouble. All the guys are knowledgable, helpful and friendly. You can’t want much more from a company! Many thanks from us all at Green Mile Trees.
Alan G.
18:08 23 May 22
I messed up my Dell laptop downloading non standard updates and lost the inbuilt system update. I tried for a week to rectify my mistake and couldn’t. Then I installed BT Cloud and that wouldn’t work either. John from Flyford sorted it out within 30 minutes. Big thanks to everyone, highly recommended.👍
Hanicks L.
11:34 26 Mar 22
Excellent support
Stephanie M.
15:33 10 Feb 22
Flyford run the IT for our accountancy firm in Retford. We rely heavily on IT for our business and they are always efficient dealing with our requests and keeping us up and running at all times. They also help us forward plan for our growing needs, keeping in mind budgets and working to our time frames
The team at Flyford are great for our business based in Lincoln. We are only a small company, so its great to know we have help with our computers should we need it. We have recommended Flyford to other business’s in the area.

Areas we cover

We provide it support, telephony and it managed services to the following locations and their surrounding areas:

Doncaster, Sheffield , Tickhill , Maltby , Rotherham, Swallownest , Barnsley , Lincoln, Nottingham, Worksop, Retford, Newark, Harworth, Edwinstowe, Barlborough

Freqently Asked
Questions:

If you have any further questions please feel free to contact us

Contact Us >

We offer a wide range of services, including IT computer supportmanaged services IT supportIT consultancycybersecurity, and more. Whether you’re looking for company IT support or help with specific issues, we’ve got you covered.

We pride ourselves on providing tailored IT support solutions for businesses of all sizes. Our expert team delivers high-quality, 24/7 IT support, ensuring that your systems are always running smoothly.

IT support is essential for increasing productivity, safeguarding your valuable data, and reducing downtime, helping your business run smoothly and efficiently. With reliable IT support in place, you can focus on your core operations while knowing your systems are secure, reliable, and performing at their best. Additionally, you’ll have the peace of mind that expert assistance is always on hand whenever you need it.
There are different levels of IT support, including remote IT support, 24/7 IT support, and on-site assistance. Services range from basic troubleshooting to full IT management support.
IT support provides assistance for managing and troubleshooting technology. It’s essential for businesses that rely on technology to ensure smooth operations and reduce downtime.

2nd Line / 3rd Line IT Support Engineer 

We are an established MSP providing in-house IT Services and rapid response IT Support to companies across Doncaster and the surrounding areas. Due to business growth, we are looking to add a 2nd Line / 3rd Line IT Support Engineer to our growing team. The ideal candidate will have all the experience, skills, and personality to thrive in this new role.

  • Microsoft 365 Services

  • Azure Services

  • Windows Virtual Desktop

  • Intune

  • Firewall Configuration

  • Hyper and Vmware Infrastructure

  • Solid knowledge of networking technologies and concepts such as LAN/WAN, DHCP etc

  • Experience of and enjoy providing customer service as well as building and maintaining customer relationships.

  • Ability to communicate clearly and concisely at all levels.

  • An ability and desire to adapt and learn new software and programs.

  • Good time-keeping and organisational skills.

  • You love solving problems.

  • Ability to recognise where improvements can be made internally and for clients, then plan ,schedule and execute the project

  • Reliable and punctual.

  • Driving licence in case you need to visit with clients across the area (usually up to about a one-hour radius of Doncaster).

  • Experience with Microsoft Power Platform particularly Power Automate and PowerApps is advantageous but not essential.
  • Provide remote technical support via email and telephone to end users so that operational problems and queries are diagnosed and resolved as quickly as possible.

  • Implementing MS365 and networking solutions for client and internal projects.

  • Onsite support and installation of hardware and software.

  • Specifying, recommending, providing, configuring, and implementing many varied items of equipment i.e., desktops, servers, printers etc. and supporting software in accordance with client requirements.

  • Production of standard configurations, documentation, and procedures.

  • Consider where the team can streamline processes and produce efficiencies within the company and in the services provided to clients.

  • Building and maintaining relationships with new and existing clients where the Company provide their IT support.

  • Liaising with 3rd party vendors and suppliers on behalf of clients.

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