IT Support Lincoln

Unlike a walk through the city centre, getting your technology to work for you doesn’t have to be a Steep Hill to climb. For nearly 15 years, we’ve built strong roots in Lincoln — with some of our very first clients based in the city. We continue to provide people-first IT support to Lincoln’s small and growing businesses, helping keep systems secure, reliable, and future-proofed, with clear advice, fast response times, and solutions that aid in growth.

5.0 on Google · 20+ reviews (opens in a new tab)
A team member working at a computer monitor

Accreditations

  • NCSC Assured Cyber Advisor

  • Cyber Essentials

  • IASME Cyber Assurance Level 1

  • ISO 9001

IT Support in Lincoln at a Glance

Flyford Connect provide remote and onsite IT support through managed IT, alongside cybersecurity, cloud and connectivity, and AI and automation solutions for businesses in Lincoln. We have no gatekeepers, meaning your support calls are answered directly by our technicians. Support tickets are typically answered in under 20 minutes, and the average onsite call-out to sites in Lincoln is 90 minutes. That’s true people-first IT support.

Flyford has been supporting Lincoln businesses since 2013, and continues to do so from our office in Dinnington, just an hour away.

Who it’s for

SMEs and growing businesses in Lincoln

Response

Calls answered by technicians, tickets in under 20 minutes

Onsite

Same day visit in 90 minutes on average

Sectors

Construction, insurance, public, and small business

Key Services

Managed IT, multisite connectivity, Cloud solutions, AI & Automation

Accreditations

ISO 9001, NCSC Assured Cyber Advisor and Cyber Essentials Certified

How we work

What Makes Us Different

  • Instant help from our technicians at point of call

    When you call Flyford, you’re calling our technicians directly. That means instant support, exactly when you need it.

  • Typical ticket response time: below 20 minutes

    Our people-first approach means that your issue is treated as our issue, and we strive to fix your problem as efficiently as possible.

  • Average time to arrive at a Lincoln call out: less than 1 hour

    What good is IT Support in a crisis if you’re no. 37 in a queue? At Flyford, we aim to fix your problem at point of call. If you’re after onsite support, we can be on the road in minutes.

  • 13 years of working with Lincoln businesses

    Since 2013, we’ve been supporting Lincoln businesses in their growth through their technology, keeping them secure, and fixing everything from printers to laptops, too.

IT services for Lincoln businesses

A Whole Host of IT Services for Lincoln Businesses

  • Managed IT Support

    Remote and onsite IT Support across Lincoln, we keep tech running, secure, and working in aid of business growth.

  • AI Automation

    You might have been led to believe that AI automation is reserved for large corporations. At Flyford, we make AI tools accessible for all businesses, such as automated invoice processing, chatbots for customer queries, workflow automation etc. helping your team work on what they do best. We’re keeping Lincoln businesses at the forefront of technology.

  • Cloud Solutions & Connectivity

    Make sure your systems are synchronized and secure with file-sharing services, business phone systems, backups and more. We keep Lincoln connected.

  • Cybersecurity & Protection

    With a whole host of safeguarding packages to choose from, we can help tailor your level of protection according to what’s right for your Lincoln business.

  • IT Consultancy

    Comprehensive integration into your business in order to understand your tech needs and pain-points. We can then implement bespoke IT solutions, tailored to you, with you.

  • IT Support Designed for Lincoln’s Public, Professional & SME Sectors

    From the industrial estates of Doddington Road to the established retail businesses of Brayford Waterfront and the City centre, Lincoln businesses often rely on a mix of legacy systems and modern cloud solutions. Flyford Connect helps bridge that gap.

  • Kane is always on hand with expert advice and IT support, and quick to respond and sort any issue we face. IT is critical to our business and interruptions cost us, so knowing Flyford and Kane are there takes away the stress. Great business, highly recommend!

    Dean S.
  • Phil and James were excellent when handling our email migration from Gmail to Outlook and made sure the whole process was as smooth as possible

    D. Tait
  • Excellent service - Phil and team make it happen!

    J. Widdop
IT services for Lincoln businesses

Next-Level Customer Service

When you call Flyford, you’re calling our technicians directly for business IT support in Lincoln. That means instant support, exactly when you need it.

We pride ourselves on our ability to integrate into our customers’ teams. Our people-first approach means that your issue is treated as our issue, and we strive to fix your problem as efficiently as possible.

What good is IT Support in a crisis if you’re no. 37 in a queue? At Flyford, we aim to fix your problem at point of call. If you’re after onsite support, we can be on the road in minutes.

Who we work with

Take a Look Through Our Sector Guides

Lincoln has a diverse business landscape — here are just some of the sectors we support.

Take a look through our sector guide

  • Construction

    Flyford specialise in providing efficient and secure IT Solutions for the construction businesses of Lincoln, from civil engineers to contractors, whether it’s for the office, onsite, or on the move – we’re proud to support Lincoln’s urban regeneration.

    IT support for construction
  • Health, Education & Public Services

    We provide Lincoln’s vital public services with IT solutions that optimise processes and keep data secure, including database security and management for patients, educational tools for students, and more.

  • Small Businesses

    IT solutions that could be cost-saving measures in the long-run; managed IT, cybersecurity, tech to aid growth and more. With Lincoln playing host to over 4,000 SMEs, managed IT can give you the additional boost in this competitive space.

    IT support for small businesses
  • Insurance

    We’re proud to support Lincoln’s thriving professional services industry. We keep your data GDPR and regulatory compliant, as well as defended against breaches, bespoke telephone systems and more.

    IT support for insurance

Can’t see the tech solution you’re looking for? Get in touch and let’s figure out a solution together.

Flyford engineer working at his deskFlyford team members reviewing a job on a tabletFlyford support technician on a call with a client
Who we are

Why choose Flyford for your IT Support in Lincoln?

Flyford are a people-first IT Support provider, supporting the businesses of Lincoln. We have our collective fingers on the pulse of tech issues and opportunities that surround Lincoln’s major industries and small businesses. With Lincoln seeing major investment in recent years, we’re here to continue to support Lincoln businesses with IT solutions that not only keep them up and running, but actively aid in their continued growth.

We believe that technology is there to empower your team, not to be an obstacle for their work. So, we work with honesty, care, and clarity when we help you: you can expect no nasty surprises, unwelcome delays, or confusing jargon. What you should expect is a knowledgeable and friendly team that you can rely on; that’s what sets us apart.

More About Us →

Areas we serve

Our Onsite IT Support Across Yorkshire

Local to our Dinnington HQ, we can be onsite within minutes to keep your business up and running when you need it most.

  • Doncaster Minster and the city skyline

    Doncaster IT Support →

    The birthplace of Flyford — we understand the Doncaster business landscape like the back of our collective hand. Construction, finance, schools and small business are just some of the sectors we serve here.

  • Sheffield IT Support →

    From the city centre to the surrounding industrial estates, we provide fast onsite and remote IT support to Sheffield businesses of every size and sector.

  • Rotherham IT Support →

    Reliable, proactive managed IT for Rotherham businesses — keeping your systems secure, connected and running without the downtime.

  • Dinnington IT Support →

    Home to our HQ at Clock Court — Dinnington businesses get the fastest onsite response we offer, often within minutes.

  • York IT Support →

    Managed IT, cloud and security support for York businesses, delivered by a friendly local team that puts your business first.

  • Not on the list?

    We support businesses right across Yorkshire and beyond – onsite where we can, and remotely anywhere in the UK.

    Talk to us
How we work

How We Work

A simple, four-step process – with no jargon and no upsells.

  1. 1

    Discovery call

    A free 30-minute call to understand your business, your goals and the problems you want solved.

  2. 2

    Audit and review

    We review your systems, security, suppliers and costs – on-site or remotely – and talk to the people who use them.

  3. 3

    Your roadmap

    A clear, prioritised plan in plain English, with costs and timescales for each recommendation.

  4. 4

    Implement and support

    We deliver the plan and coordinate suppliers and your team – then support you ongoing, or hand over to your in-house IT.

Got a question?

FAQs

  • Flyford Connect are rated 5 stars by our loyal customers. We’re praised for our “rapid, friendly response, clear explanations, and positive attitude”, “high-quality, reliable service” – it’s an “absolute game-changer” for businesses across Lincoln.

IT support aids with managing and troubleshooting technology – it’s essential for businesses that rely on technology to ensure smooth operations and reduce downtime. For Lincoln Businesses, this is crucial in such a competitive landscape, particularly in construction and logistics. For small businesses, managed IT support by a reliable partner like Flyford can be a major advantage in growth as a business through technology.

Flyford are a people-first IT Support provider. We integrate into your business to understand your issues and growth opportunities, do right by you in our solutions, and provide them in a way you understand. Our team of experienced, friendly technicians are immediately accessible via call – no gatekeepers, queues, or call-back systems in place here!

Yes — our engineers regularly support businesses across Teal Park, Lincoln Science & Innovation Park and the city centre, allowing us to provide fast onsite assistance and project work when needed.

Contact us

Book a Call

If you want to know more about how Flyford can provide reliable, people-first IT support to your business, get in touch!

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