Telephone Services2023-12-08T11:01:07+00:00

Telephone Systems.

We are Panasonic and 3CX accredited, but also offer a range of Traditional Phone Systems and Hosted Phone Systems which can be tailored to suit the requirements of your business and your budget.

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Phone Systems

Support You Can Rely On

We supply, install and maintain telephone systems designed for business. VoIP trunks, Analogue, ISDN2, Skype & GSM can all be used as part of our perfect solutions- helping you reduce costs and increase productivity while maintaining reliability and quality of service.

  • All-in-one feature-rich system
  • Customisable technology
  • Enhanced security
  • Low power consumption for your green office
  • Call recording
  • Business Applications
  • Whisper and Spy features for call centre style calls where monitoring is required

A Hosted Telephone System provides the same features you might be used to with a traditional system, but with added benefits. Handsets communicate via an internet connection. “Internal” and “external” calls are still held like the traditional system, without being geographically limited to one location.

The Benefits Of Our Telephone Systems

Bring all your locations under one

“Internal” calls can be transferred between phones as if you were sitting together

No charges for “Internal” calls

Home Worker Integration – Allowing home or remote workers to stay connected

Follow me feature – Your mobile phone will ring at the same time as your desk phone

Move your desk phone to almost anywhere with an Internet connection with no additional configuration

Grows with your business

Very flexible and low cost

All the usual features you might expect from an onsite telephone system, including Hunt groups, call queuing Digital Receptionist and voicemail to name just a few

Our Recommended Telephone Systems

Panasonic KX-NS7002023-10-23T15:26:05+00:00
The Panasonic KX-NS700 offers cost-effective installation and operation. Panasonic’s quality technology will provide you with reliability and the ability to manage future growth.

The system starts with 6 extensions but can be expanded up to 288 extensions via additional expansion modules.
Other features include queue announcements, live status monitoring, activity reports, conversation recording, NAS and the ability to connect to the Panasonic KX-NS1000 systems to create an enterprise solution.

A Panasonic phone system with 4 Handsets can be supplied and installed for less than you think. Ask us about finance options.

3CX is an extremely powerful Telephone System for all budgets. The software-based system can be installed on a small/low powered computer which makes it very cost-effective. As the popularity of VoIP/SIP Trunks increases, 3CX is becoming a prominent solution for business.
3CX is compatible with a whole range of SIP handsets to give you high-quality colour displays to budget handsets.

Frequently Asked Questions:

Is VoIP worth it for a small business?2023-10-23T15:29:43+00:00
VoIP calls tend to be cheaper than calls from a traditional landline phone, making them beneficial for all types of businesses. When also considering the initial costs of setting up the service and the maintenance costs, it becomes obvious that VoIP is by far the most economical option.
How do I setup a VoIP phone system for small business?2023-11-09T14:57:49+00:00
1. Choose a new phone number or port the existing number 2. Add users to your phone system 3. Create a Call Flow to route incoming calls 4. Set up IP phones and/or virtual phones 5. Integrate with other apps.
What is VoIP and how do VoIP phone systems work for small business?2023-11-09T14:59:24+00:00
Small business VoIP systems are an emerging technology that is changing the way that businesses communicate. VoIP, which stands for Voice over Internet Protocol, is a technology that provides the ability to make calls over the internet. By using a VoIP system, small businesses can more easily build a phone system that is packed full of essential features at a much lower cost than a traditional phone system.
Is VoIP cheaper than a landline?2023-11-10T11:50:16+00:00
VoIP is a much cheaper alternative to a traditional landline, especially if your business makes a lot of international calls.
Do landlines use VoIP?2023-11-10T12:03:52+00:00
Landlines use coded pulses of electricity to transmit soundwaves over fibre optic cables or copper wire, whereas VoIP systems transmit calls through the same cables as an internet connection and over the internet. So put simply, no, landlines do not use VoIP.
Is VoIP calling free?2023-11-10T12:04:31+00:00
You can usually make free VoIP calls to others who are using the same service as you, wherever they are in the world. It is considered to be cheaper to use VoIP than to use a traditional landline.
Does BT offer VoIP?2023-11-10T12:05:17+00:00
BT Business has 3 different VoIP packages, Cloud Phone, Cloud Voice and BT One Phone. These packages are suitable for a range of businesses, whether small, medium or large.
Can VoIP phones work over WiFi?2023-11-10T12:05:59+00:00
Yes, VoIP will work over WiFi. create a powerful communications combination when used in conjunction with one another. Many businesses run IP networks over wireless technology, and you can utilise exisiting WiFi solutions to implement a platform for your VoIP solution it is now possible to run VoIP applications over Wi-Fi too.
Do you get a phone number with VoIP?2023-11-10T12:06:38+00:00
Generally, most VoIP services come with a free VoIP number so you can begin taking and making calls immediately. However, if more numbers are required, or if a service provider doesn’t provide free phone numbers, companies can use a VoIP vendor’s online dashboard to purchase or order a virtual phone number. You can also transfer your current phone number to VoIP by simply asking your VoIP service provider who will take care of it for you.
Who is the largest VoIP provider?2023-11-10T12:07:16+00:00
The largest VoIP providers are BT and Gamma
Does VoIP require subscription?2023-11-10T12:07:47+00:00
Although it is generally free to sign up for many VoIP services, there are occasions in which you do have to pay to access features that are considered premium (such as video conferencing). In order to make VoIP calls to regular landline or mobile numbers, it will require a monthly subscription or will be on a pay-per-minute basis, depending on which service provider you are with. As with traditional services, you will also find call bundles which might include “unlimited” call plans. Be sure to read the Terms and Conditions for such bundles, there might be a fair usage policy.
What are the advantages and disadvantages of VoIP?2023-11-10T12:08:22+00:00
Pro: Lower cost than a traditional landline. Pro: Higher scalability to alternatives. Pro: Increased accessibility. Pro: Complete portability. Con: Requires a reliable internet connection. Con: Latency and jitter. Con: There is no location tracking for emergency calls due to calls being made over the internet.
What equipment is needed for VoIP?2023-11-10T12:08:51+00:00
For a VoIP setup to work, you must have a modem or router (which should already be a part of your existing setup) and a device for the VoIP software to be downloaded onto (smartphone, laptop, tablet or computer). You don’t have to invest in a lot of telephony equipment if you have a high-quality internet connection for your business. There are some different types of equipment to consider with VoIP systems though, which include VoIP headsets and VoIP desktop phones.
Does VoIP require a router?2023-11-10T12:09:22+00:00
As VoIP phones are designed to carry phone calls over the internet rather than a landline, they have to be connected to the internet to work. You have to have a modem or a router for it to work, but do not have to buy a new one as you can just connect it to your existing connection via an ethernet cable. Users can make calls from any device that has your call software downloaded, which could be a smartphone, laptop or desktop.
Will a VoIP phone work anywhere?2023-11-10T12:09:49+00:00
As long as there is an internet connection, VoIP services can work anywhere and on any device. This can help business employees be far more mobile due to being able to work from any internet-connected area.
Can I use my office VoIP phone at home?2023-11-10T12:10:19+00:00
If you’ve got a broadband connection, you can use a VoIP phone system from home. There are plenty of benefits you can enjoy by setting up a home VoIP phone, including flexibility and cost-effectiveness.
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